Terms of Service

The service

The Makers' Circuit operates a progressive dining experience across three venues in Victoria. Small groups of four to six guests travel between venues over the course of a single day. We are not a tour operator. Each edition is a curated collaboration with individual producers. Learn more on our about page.

Bookings and payment

Bookings are confirmed upon receipt of full payment processed securely through Stripe. Pricing is listed per person on each edition page. All prices are in Australian dollars and include GST where applicable.

Cancellation and refunds

Each circuit is a private booking arranged around three venues and a single day, so our terms reflect the commitments we make on your behalf as the date approaches. Full payment is taken at booking.

• 14 or more days before your date: a 90% refund, or move the date once at no charge, subject to venue availability. The 10% retained covers payment processing and the date held for you.
• 7 to 13 days before: a 50% refund. Dates cannot be moved inside this window, because the venues may be unable to move a booking in a peak period.
• Under 7 days before, or a no-show: no refund. By this point the venues, the transport and the preparation are all committed.

If we or one of the venues cancels, you choose: a full refund, or a reschedule at no cost. Nothing in these terms affects your rights under the Australian Consumer Law. These terms cover cancellations by choice, not consumer guarantees.

Gift vouchers

A gift voucher is paid in full at the time of purchase and covers the Yarra Valley circuit for the number of guests shown on the voucher. It is not tied to a date. Each voucher carries a reference and a valid until date, and is valid for 12 months from the date of purchase. Vouchers are bought on our gift page.

To redeem, the holder writes to hello@themakerscircuit.com.au quoting the reference, with a few dates that suit. Circuits run Wednesday to Saturday, and we ask for at least three weeks' notice. Dates are confirmed by us and are subject to availability. The number of guests is set at purchase and cannot be changed at redemption. Dietary requirements are arranged as set out below.

A voucher may be passed to another person at any point before it is redeemed. It cannot be redeemed in part, and it cannot be used as part-payment towards a different circuit. A voucher is not refundable as cash, except where a refund is required under Australian Consumer Law. Once a date has been booked with a voucher, the cancellation terms above apply, with one difference: the refunded portion returns as voucher credit to rebook, not as cash, and the free date move is available only where the cancellation is 14 or more days before the booked date. Where a voucher is refunded under Australian Consumer Law, the refund is returned to the purchaser’s original payment, and the voucher is cancelled and cannot be used again.

Dietary requirements and allergies

We accommodate dietary requirements where notified at the time of booking. Guests with severe allergies should contact us directly at hello@themakerscircuit.com.au before booking to confirm we can safely accommodate their needs.

Responsible service of alcohol

Wine is served throughout the day in accordance with Victorian responsible service of alcohol legislation. We reserve the right to limit service to any guest. Transport is provided between venues. Guests are not required to drive at any point.

Liability

The Makers' Circuit holds public liability insurance for all events. We are not liable for loss or damage to personal belongings during the experience. Our liability is limited to the extent permitted under Australian Consumer Law.

Governing law

These terms are governed by the laws of Victoria, Australia. Any disputes will be subject to the jurisdiction of the Victorian courts.